One Platform for Patient Intake, Scheduling, Insurance, & Payments – Built for Community-Based Behavioral Health
Community-based behavioral health providers face workforce shortages, Medicaid funding delays, high no-show rates, and overwhelming paperwork—all while delivering critical mental health care to underserved communities.
CERTIFY Health’s Practice Management Solutions for Community-Based Behavioral Health Services deliver measurable results.
Challenges in Community-Based Behavioral Health
Workforce Shortages & Staff Burnout
Clinicians and caseworkers are overwhelmed with excessive caseloads, manual documentation, and administrative tasks.
Solution
CERTIFY Health automates intake, scheduling, and compliance workflows, reducing staff burden and improving efficiency.
Unstable Funding & Insurance Barriers
Many community-based programs struggle with slow reimbursements and funding instability, making it difficult to sustain operations.
Solution
CERTIFY Health ensures faster reimbursements with real-time Insurance eligibility verification and automated billing workflows.
High No-Show Rates & Patient Disengagement
Missed appointments reduce treatment effectiveness, increase operational costs, and disrupt patient progress.
Solution
CERTIFY Health’s automated appointment confirmations, two-way texting, and digital check-ins improve patient engagement and reduce dropouts.
Start optimizing your patient engagement today.
CERTIFY Health’s Solutions – Built for Community-Based Behavioral Health Clinics & Centers
Automated Patient Check-In & Digital Intake
- Mobile, self-service, and kiosk check-in options to streamline patient onboarding
- Real-time ID & Insurance eligibility verification to prevent intake delays
- Customizable patient engagement workflows to keep clients connected to care
Smart Scheduling & Patient Engagement
- Automated reminders & self-scheduling to reduce no-shows
- Real-time tracking for provider & appointment availability
- Customizable patient engagement workflows to keep clients connected to care
Seamless Insurance Verification & Revenue Cycle Management
- 100% real-time insurance verification to prevent claim rejection
- Payment plans & Text-to-Pay to improve collections and financial stability
Integrated Crisis Response & Patient Communication – Keep Patients Engaged & Informed
- HIPAA-compliant two-way texting for urgent updates & follow-ups
- Real-time coordination tools for faster mobile crisis response
- Custom workflows to improve engagement for high-risk patients
EHR & PMS Integrations for Seamless Behavioral Health Management
- Supports Epic, AthenaHealth, Cerner, NextGen & more for effortless data sync
- Automated bidirectional updates to streamline case management
- Real-time analytics & compliance tracking to meet funding & regulatory needs




Who We Serve
Scalable solutions for outpatient therapy & crisis care
Digital tools for tracking patient progress & engagement
Centralized billing, scheduling, and reporting for multi-location operations
Secure, cloud-based tools for real-time intervention & patient tracking
Built for every community-based provider.
Seamless EHR & PMS Integrations
CERTIFY Health seamlessly integrates bidirectionally with leading EHR, EMR, and PMS systems.
















Secure, Compliant, and Designed for Healthcare






Your patients trust you with their data. Trust us with compliance.
Partner with CERTIFY Health – Built for Community-Based Behavioral Health Success
At CERTIFY Health, we understand the unique challenges community-based behavioral health providers face—from Medicaid funding delays and high no-show rates to overwhelming administrative tasks and staff burnout.
We work alongside providers just like you, ensuring seamless migration, 24/7 support, and custom solutions tailored to your unique needs. Whether you’re a single clinic, multi-location center, or a state-funded behavioral health network, we provide:
- A dedicated team to assist with smooth implementation & system migration.
- 24/7 expert support to ensure your operations run without disruption.
- Flexible, scalable solutions designed to fit your workflow and compliance requirements.