CERTIFY Health – Customized Patient Experience Software 

Reimagine the Patient Check-In Experience with FaceCheck

Enable a frictionless check-in procedure for your patients through modern healthcare technology, FaceCheck. Allow your patients to have a swift and hassle-free check-in for a seamless experience.
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Positive Patient Identification

What is FaceCheck and How does it Work?

FaceCheck helps in precise identification and verification of your patients through facial recognition. It eliminates the need for manual data entry and ensures that the proper treatment and services are provided to the right individual. Upon enrollment, patients can check-in using their face that is captured and matched with their existing records.

How Does FaceCheck Simplify Patient Check-In?

Data Collection

  • Patients walk into the facility where the front-end staff explains the CERTIFY biometric program and asks for your patient's data such as DL/ID card, First name, Last name, and Date of Birth (DOB).
  • Allow your patients to enroll their unique biometric data, such as facial features or fingerprints, for future identification.

Patient Authentication

  • Upon the following patient visit, previously captured biometric data is used to check the identity via one-to-one biometric verification.
  • Ensures the patient receives the proper care and treatment and enhances data integrity and patient experience.

Data Validation

  • Search for enrolled patients using biometrics and date of birth with one-to-many biometric verification. Individual biometric data is cross-checked against records with the same DOB to identify the patient confidently.
  • This enhanced level of security helps to protect a patient’s sensitive information and reduces the risk of unauthorized access or data breaches.

FaceCheck – Explore the Diverse Modes of Operations

Staff-Assisted Mode

For new patients, the front desk staff offers professional assistance by seamlessly guiding them through the enrollment process. Staff assists patients in entering vital demographic information and facilitates the enrollment of each patient’s unique biometric data.
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Self Check-In via Kiosk

Patients can enroll and check-in with FaceCheck directly at a kiosk. After confirming their identity through demographic info, they can enroll their biometrics with a single image capture. During the next visit, they can verify themselves at the kiosk using their biometrics instead of manually entering data.

Self-Enrollment Link

Patients can enroll directly from their personal device using FaceCheck. A link sent via email/SMS will take the patient through the enrollment flow. Upon clicking the link, the patient will be prompted to upload a state-issued ID/DL and then capture a photo of themself. The captured biometrics are then compared to the image on the DL for verification.

Benefits of Integrating FaceCheck into Healthcare Platform

Data Security

FaceCheck protects your patient’s data, ensuring only authorized access to vital medical records. Eradicate medical identity theft and insurance fraud with our secure platform.

Data Management

Incorporating biometrics enhances data management by establishing a more secure and efficient approach to patient information handling.

Faster Check-Ins

Speed up your patient’s check-in process via facial recognition and reduce the time to verify their identity. Say goodbye to long waiting queues and take control of your patient’s check-in without staff assistance.

Data Accuracy

Traditional approaches involving manual entry of patient information can be cumbersome and error-prone. In contrast, biometrics ensures the highest level of accuracy when it comes to patient identification.

Improves ROI

By automating patient check-ins with biometric recognition, healthcare can avoid administrative costs linked to manual patient data and record management. It’s a savvy financial move for healthcare and increases the return on investment (ROI).

Integration with EHR 

CERTIFY Health effortlessly integrates with EHR systems, enabling authorized users to swiftly access patient medical records after successful biometric authentication of patients. This seamless EHR integration paves the way for streamlining administrative tasks, enhancing the patient’s safety, and finally, digitizing the overall workflow of the healthcare system.
Patient Identification

FaceCheck – Ensuring Data Security & Compliance

Patient data holds the utmost importance for healthcare organizations. CERTIFY Health’s FaceCheck ensures patient record confidentiality and prevents unauthorized access linked to data breaches.    

CERTIFY’s FaceCheck aligns seamlessly with industry standards, including HIPAA and GDPR, assuring that regulatory requirements meticulously manage patient and biometric data.
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Get in Touch

Reach out to our team and discover how CERTIFY Health can revolutionize the patient’s journey for your organization. 
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We are a leading patient engagement platform designed to improve patient experience while boosting your practice’s revenue. With CERTIFY Health, simplify your patient self-scheduling, streamline registration and intake, automate communications, and achieve financial clarity through insurance verification. Our goal is to leave every patient confident and ensure they receive the finest care possible.

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