Automated Reminders That Reduce Overdue Balances
Delayed Payments Hurt Cash Flow
Unpaid patient balances can stall collections and force staff to chase down revenue. Manual calls and mailed statements are inefficient, inconsistent, and often overlooked.
Growing Outstanding Balances
Patients forget or delay payments without clear reminders.
Administrative Burden
Teams spend hours sending bills and making calls.
Patient Confusion
Lack of timely, accurate reminders frustrates patients and damages trust.
How It Works:
Seamless Patient Payments at Every Step
From appointment to final payment, our patient payment platform delivers a frictionless experience.
Pre-Visit
- Patients receive cost estimates and verify insurance coverage.
- Secure Card-on-File (CoF) storage enables hassle-free future payments
Check-In
- Pay co-pays & outstanding balances via kiosk, mobile check-in, or patient portal.
- Insurance verification auto-calculates out-of-pocket costs in real-time.
Post-Visit
- Patients automatically receive reminders triggered when balances are posted or overdue by set intervals.
- Messages are sent via SMS, email, or patient portal, based on patient preference.
- Each message includes secure Text2Pay or portal payment links.
Billing & Collections
- System updates and sends a final reminder when claims are processed or partial payments are detected.
- Automated receipts and thank-you confirmations close the workflow.
Key Features
Pre-Visit & Post-Visit Notifications
Reminders for co-pays, balances, and outstanding invoices.
Digital Statements & Secure Links
Patients can pay instantly from any device.
Customizable Schedules
Configure timing and channels to match patient preferences.
Card-on-File & One-Click Payments
Reduce friction and increase on-time payments.
Fully Compliant
PCI DSS and HIPAA-compliant messaging workflows.
Why CERTIFY Health?
25% Reduction in Overdue Balances
Proven results across specialties.
Shorter Days-in-A/R
Automated reminders keep payments flowing faster.
Seamless Integrations
Works with your existing practice management and billing systems.
Simplify Collections, Strengthen Revenue
Join healthcare organizations that use CERTIFY Health to automate reminders, reduce overdue accounts, and boost cash flow.
