With CERTIFY Health’s Multi-Modal ID, patients can be verified across kiosks, mobile, and staff check-ins using photo ID, government ID, or FaceCheck biometrics. Eliminate duplicate records, stop fraud, and speed up every visit with a single identity layer.
Duplicate records, fraud risks, and slow check-ins cost both revenue and patient trust. Traditional one-size ID checks either frustrate patients or leave gaps in security.
Scan and auto-match against records in seconds.
Validate patients against official databases.
Opt-in facial recognition for touchless matching across kiosks, mobile, and staff flows.
Built-in workflows for manual verification when needed.
Capture explicit opt-ins and log notices to stay compliant with biometric laws.
Unlike narrow identity tools, CERTIFY Health integrates multi-modal ID directly into check-in, kiosk, and billing workflows. That means:
Get identity right the first time—without slowing down check-in with CERTIFY Health’s Multi-Modal ID solution.
FaceCheck is CERTIFY Health’s biometric patient identity verification software, using facial recognition and liveness detection to confirm the right patient at check-in.
It is designed to operate within Epic Welcome workflows on OLEA kiosks, enabling hospitals and health systems to strengthen identity checks without adding a separate platform. When a patient begins check-in at a kiosk, FaceCheck captures a live image, confirms liveness, and matches the patient to their enrolled profile.
This patient identity verification software reduces duplicate records, improves data integrity, and creates a faster, more secure self-service arrival experience — particularly valuable for high-volume settings where manual verification creates front-desk bottlenecks and delays.
Biometric patient identification software like CERTIFY Health’s FaceCheck reduces fraud by confirming that the person checking in is genuinely the registered patient — not someone using borrowed insurance or another person’s credentials.
Facial recognition combined with liveness detection makes credential misuse virtually impossible. On the care accuracy side, biometric patient identification confirms the right individual at the point where clinical workflows begin, preventing mismatched records, duplicate charts, and incorrect medication or treatment associations.
This improves data integrity at the most critical juncture in the patient journey — reducing downstream rework, clinical errors, and financial exposure for practices managing high volumes of daily patient arrivals.
