Connect booking, reminders, intake, eligibility, consent, and payment readiness across the different visit types a dermatology practice manages every day.
Give patients an easier path to the right appointment while giving staff a cleaner way to prepare medical, cosmetic, and procedure-related visits around the systems already in place.
Patient-pay path · deposit taken
Prep workflow sent instantly
From the waitlist · 12 min
Dermatology practices rarely manage one simple appointment stream. Medical visits, cosmetic consultations, procedures, follow-ups, and recurring care can each carry different prep, consent, coverage, and payment needs.
A cosmetic consultation and an insured medical visit should not trigger the same next steps.
Manual short-call lists are slow when an opening needs to be filled quickly.
Routine booking, rescheduling, confirmation, and reminder work competes with patients already in the practice.
Forms, consent, coverage, and payment questions still arrive later when scheduling stands alone.
CERTIFY Health connects scheduling with the workflows that follow. Patients can move from booking into reminders, intake, consent, insurance updates, and payment steps based on the practice’s configuration.
Offer eligible appointment pathways online based on configured rules and availability.
Trigger the next intake, reminder, consent, or payment step based on the visit journey you design.
Act on cancellations by connecting opened capacity with patients who can move earlier.
Keep appointments visible and prompt patients to complete unfinished tasks.
Give staff and patients a direct channel for operational questions where configured.
Carry the booking into forms, insurance capture, check-in, and payment readiness instead of restarting the workflow.
The appointment starts with the practice's configured rules and availability.
Forms, consent, insurance updates, and instructions can follow the booking.
Patients receive nudges tied to the visit instead of generic communication.
Waitlist workflows can help teams act when a cancellation creates an opportunity.
Staff can focus on exceptions rather than rebuilding the visit from scratch.
New patients booked online without staff intervention, showing how digital access can absorb real appointment demand at scale.
Open capacity was moved back into the schedule instead of being left empty; the same deployment estimated about $831K in recovered production.
High-volume communication ran at scale with more than 50% open rates, supporting reminders, follow-up, and next-step completion.
Completion reached 88% for new patients, 87% for returning patients, and 73% among patients age 75+, showing adoption across age groups.
CERTIFY Health dermatology scheduling software connects self-scheduling, provider availability, waitlist/ASAP workflows, reminders, intake, consent, insurance capture, eligibility context, check-in, communication, and payment readiness around dermatology visits.
The dermatology EHR, clinical triage, diagnosis, and treatment documentation stay in the clinical system. CERTIFY Health strengthens the access workflow so medical visits, cosmetic consults, procedures, and follow-ups can move into the right readiness path after booking.
Medical visits, cosmetic consultations, procedures, and follow-ups should not all trigger the same preparation, consent, coverage, or payment workflow.
Waitlist or ASAP workflows should help recover cancellations without forcing staff into another round of manual calls.
The appointment should lead naturally into forms, consent, reminders, insurance readiness, and payment steps.
Scheduling improvement should work around the EHR or PM already in place instead of becoming a forced rip-and-replace project.
