Autopay · treatment accepted
Collected in the same moment
No statements, no voicemails
Built for healthcare workflows that require secure patient communication, forms, identity, and payment handling.
Designed to support patient-facing and front-office workflows around existing EHR, EMR, PM, PMS, and revenue systems where integrations are available.
Supports web, mobile, kiosk, tablet, portal, and staff-assisted paths depending on deployment.
Supports enterprise configuration and reporting needs across locations, providers, roles, and workflows where configured.
When patients complete forms in the office, staff still need to review, scan, type, validate, and route information before the visit can move forward.
Missing medical history, unsigned consent, outdated demographics, or unclear insurance details can hold the patient at the desk and increase arrival-time pressure.
If insurance cards and coverage details are collected at arrival, teams have less time to resolve errors before the appointment.
A multi-location dental group cannot rely on each office to run intake differently. Intake rules, templates, reminders, and reporting need a consistent operating model.
Send secure payment links through configured patient communication workflows.
Prompt patients for copays, outstanding balances, or other payment actions where configured.
Support saved payment methods and automated payment options where enabled.
Allow practices to offer payment plans where configured, helping convert balances that may otherwise go unpaid.
Use reminders and digital follow-up to reduce manual payment chasing.
Support transaction visibility, batches, reconciliation, and payment reporting depending on deployment and integrations.
arrival starts the workflow - not the line
Marcus W.New patient · 9:00 AM
100%
Ready
A. ShahCrown prep · 9:40 AM
84%
DOB discrepancy
N. ReyesCleaning · 10:20 AM
70%
consent pending
Outcomes from a high-volume, multi-location outpatient deployment. The metrics below show how connected workflows performed at scale; results reflect a specific deployment and are not a guarantee of future performance.
Enterprise DSO data shows 87% overall pre-registration completion, 88% for new patients, 87% for returning patients, and 73% completion among patients over 75.
Customer data shows phone and email accuracy improving from about 50% to 98%, while form completion increased from below 25% to nearly 90%.