CERTIFY Health helps ASCs simplify pre-op intake, check-in, eligibility review, consent capture, patient communication, and payments without replacing the surgical EHR or practice management system already in place.
Patients can complete key intake steps before surgery day, while staff get earlier visibility into readiness, coverage, documentation, and payment workflows.
Ambulatory surgery centers manage high-volume patient workflows through tight timelines. When intake, eligibility, consent, check-in, communication, and payments depend on manual coordination, staff spend more time filling gaps and less time preparing patients for the next step in care.
Patients may arrive without completed medical history, medication information, allergy details, or required intake forms. Staff then have to collect and review missing information during an already compressed visit workflow.
Co-pays, deductibles, and estimated out-of-pocket costs for surgical procedures can be significant. When patients do not know their financial responsibility before arrival, staff face difficult conversations at check-in, and collections are delayed or incomplete.
Patient payment amounts, co-pays, balances, or payment expectations may not be clear before the visit. When financial conversations happen late, staff have to manage collection workflows during an already busy check-in process.
Digital intake, insurance eligibility checks, configurable consent packets, medication information, allergy details, and pre-visit forms help staff review patient readiness before surgery day. Prior authorization workflows can be supported through eligibility and coverage visibility, while full authorization management should remain with the ASC’s existing payer or EHR workflow unless separately configured.
Co-pays, outstanding balances, payment plan amounts, and other configured payment requests can be presented through kiosk, mobile, portal, POS, or Text-to-Pay workflows when payment collection is enabled. CERTIFY Pay supports flexible patient payment workflows before, during, and after the visit.
Supports
CERTIFY Health integrates with EHR, EMR, and practice management systems to support patient-facing and administrative workflows around your existing clinical environment. Clinical charting, operative notes, anesthesia documentation, and surgical case records remain in the systems built to manage them. CERTIFY Health adds the intake, check-in, communication, eligibility, and payment workflow layer around those systems.
Connect scheduling support, intake, communication, eligibility, check-in, and payment workflows in one administrative layer. This reduces the need for disconnected point tools while keeping the clinical record inside the EHR or surgical system.
CERTIFY Health supports HIPAA, HITRUST r2, SOC 2 Type II, and PCI DSS aligned workflows. Intake, identity verification, consent capture, communication, and payment activity are designed with security, auditability, and compliance visibility in mind.
Single-specialty ASCs, multi-specialty centers, and health system outpatient surgery departments each have different workflows. CERTIFY Health configures scheduling rules, intake forms, consent packets, and payment logic to match how your specific center operates.
ASCs operate on compressed timelines. CERTIFY Health helps move administrative work earlier in the workflow through pre-visit intake, eligibility checks, digital consent packets, reminders, and mobile or kiosk check-in. This gives staff more visibility before arrival and reduces the amount of manual work required during check-in.
What changes when the administrative workflow is connected
When patients arrive with intake complete, insurance verified, consent signed, and co-pay collected, the time between arrival and OR is measured in preparation quality, not paperwork delay. Cases start on time. The surgical schedule stays on track. OR utilization improves.
When patient responsibility is estimated before the procedure and collected at check-in or via Text-to-Pay after insurance processes, ASCs close the gap between charges and collections. Payment happens at natural patient interaction points, not as a statement sent weeks later.
Real-time insurance verification and prior authorization tracking catch coverage issues before the case proceeds. Accurate patient demographics collected digitally reduce billing errors. FaceCheck biometric identification prevents patient-insurance mismatches. The most preventable denial categories are addressed at the front end.
Digital pre-op intake, kiosk check-in, automated reminders, and Text-to-Pay each remove a category of manual work. Staff shift from data entry and phone calls to surgical coordination, patient support, and case preparation.
Whether you are running a single-specialty orthopedic surgery center or a multi-specialty ASC affiliated with a health system, CERTIFY Health adapts to your surgical workflow.
Support intake, eligibility checks, consent packets, reminders, and payment workflows for orthopedic procedures. Advanced implant tracking, implant cost estimation, and surgical resource planning should remain in the ASC’s surgical or OR management systems.
Support appointment reminders, prep instruction messaging, digital intake, consent collection, insurance eligibility checks, and patient payment workflows for GI and endoscopy centers.
Support digital intake, eligibility checks, consent packets, patient reminders, payment workflows, and follow-up communication for ophthalmology ASCs. Clinical details such as IOL selection and surgical documentation should remain in the ophthalmology or surgical system of record.
Support recurring appointment workflows, eligibility checks, intake forms, consent packets, reminders, and payment workflows for pain management procedures. PDMP checks, prescribing workflows, and controlled substance documentation should remain in the clinical system of record.
Support standardized intake, eligibility checks, consent packets, reminders, patient communication, and payment workflows across multiple specialties and locations. OR block allocation, surgical capacity planning, and portfolio-level surgical operations reporting should remain in existing ASC management or OR systems unless separately configured.
Hospital-affiliated ASCs that need to connect patient-facing workflows with the health system's Epic, Oracle Health, or other enterprise EHR. CERTIFY Health bridges the gap between the health system's clinical infrastructure and the patient experience at the surgery center.
No. CERTIFY Health works alongside your existing surgical EHR, EMR, or practice management system. Operative notes, anesthesia records, clinical documentation, and surgical case records stay in the systems designed to manage them. CERTIFY Health supports the administrative layer around the visit, including intake, check-in, eligibility, communication, consent capture, and patient payment workflows.
Yes. CERTIFY Health can send patients a text or email link to complete pre-visit intake, demographic updates, medication information, allergy details, consent forms, insurance information, and photo ID capture from their phone. Staff can review submitted information before the patient arrives. Clinical reconciliation remains part of the ASC’s clinical workflow.
CERTIFY Health supports insurance eligibility checks and coverage visibility before the visit. If prior authorization tracking is handled in your existing EHR, payer portal, clearinghouse, or authorization workflow, CERTIFY Health can support the front-end readiness process around that information, depending on configuration.
Implementation timelines depend on the number of locations, selected modules, integration requirements, form and consent configuration, payment setup, and staff training needs. Single-site and multi-location ASC deployments are typically planned in phases based on workflow complexity.
Yes. CERTIFY Health can send patients a text or email link to complete pre-visit intake, demographic updates, medication information, allergy details, consent forms, insurance information, and photo ID capture from their phone. Staff can review submitted information before the patient arrives. Clinical reconciliation remains part of the ASC’s clinical workflow.
FaceCheck can support identity verification during intake or check-in when enabled. It adds an additional identity verification layer to the patient arrival workflow, helping staff confirm that the patient record and check-in process align before the visit moves forward. Surgical safety checks remain part of the ASC’s clinical workflow.
Yes. CERTIFY Health can support consistent intake, check-in, communication, eligibility, and payment workflows for patients coming from multiple referral sources. Referral source visibility and reporting depend on how the ASC captures and integrates referral information.
Pricing depends on case volume, number of ORs, and modules selected. CERTIFY Health offers flexible plans designed for surgery centers of all sizes.
See how CERTIFY Health helps ambulatory surgery centers reduce pre-op bottlenecks, verify insurance before case day, collect patient payments faster, and keep your OR schedule running at full capacity, all without replacing your surgical EHR.