A dental kiosk should not be treated as hardware sitting in the lobby. CERTIFY Health helps dental teams turn arrival into a guided workflow for check-in, intake completion, identity, insurance updates, copay prompts and front-desk exception handling.
Autopay · treatment accepted
Collected in the same moment
No statements, no voicemails
Built for healthcare workflows that require secure patient communication, forms, identity, and payment handling.
Designed to support patient-facing and front-office workflows around existing EHR, EMR, PM, PMS, and revenue systems where integrations are available.
Supports web, mobile, kiosk, tablet, portal, and staff-assisted paths depending on deployment.
Supports enterprise configuration and reporting needs across locations, providers, roles, and workflows where configured.
When every patient needs staff help, queues build quickly during peak appointment blocks.
Forms, consent, ID, insurance, and payment gaps discovered at arrival can delay the schedule.
Staff may click through multiple steps, update systems differently, or miss required fields when the desk is busy.
A DSO needs check-in behavior that works across offices, not only in locations with the strongest front desk.
Patients can use kiosk workflows for arrival, forms, review, insurance, ID, and payment prompts where deployed.
Support mobile, tablet, patient portal, and staff-assisted workflows so patients have multiple paths to completion.
Patients can complete missing documents, review information, and sign required consent forms where configured.
Check-in can include photo ID and insurance card capture or review where enabled.
Prompt patients for copays or balances through connected payment workflows where configured.
Operational teams can review patient status, progress, and exceptions to reduce desk-level uncertainty.
Outcomes from a high-volume, multi-location outpatient deployment. The metrics below show how connected workflows performed at scale; results reflect a specific deployment and are not a guarantee of future performance.
Enterprise DSO data shows about 80% kiosk check-in adoption across the network.
Customer data indicates kiosk check-in eliminated manual data entry for about 1.3 million appointments over four months.
