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Dental practices lose patients and revenue when communication is manual, inconsistent, or missing entirely. Patients who do not receive appointment reminders are more likely to no-show. Patients who are overdue for hygiene and do not receive recall outreach may never return. Patients who cannot text your office call instead, tying up staff time and phone lines.
CERTIFY Health dental patient communication software automates the messages that keep your schedule full and your patients engaged. Appointment reminders, hygiene recall campaigns, two-way text messaging, broadcast announcements, and post-visit review requests all run through one HIPAA-compliant platform connected to your dental EHR.
HIPAA Compliant
Multi-Channel
(Text, Email, Voice)
Recall Campaigns
Built In Two-Way Messaging
Review Request Automation
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Text and email reminders sent at intervals you define (72 hours, 24 hours, 2 hours). Patients confirm, cancel, or reschedule directly from the reminder. Confirmations write back to your dental EHR calendar.
Every message drives a specific patient action.
Book from recall text
Complete pre-visit forms
Pay from a message
Post-visit reputation
See how CERTIFY Health keeps your hygiene chairs full with automated reminders, recall campaigns, and two-way messaging.
Yes. CERTIFY Health patient communication covers reminders, recall, two-way messaging, broadcasts, and review requests in one platform. Unlike standalone communication tools, it connects directly to scheduling, intake, and payment modules.
Yes. Set recall windows by appointment type. 6 months for hygiene, 12 months for comprehensive exams, or custom intervals for your practice.
Yes. All messages are sent and stored through HIPAA-compliant infrastructure. Patient health information is protected in transit and at rest.
CERTIFY Health unifies Patient Experience, Practice Management, and Revenue Cycle Management – powered by FHIR/HL7 interoperability.
