Autopay · treatment accepted
Collected in the same moment
No statements, no voicemails
Built for healthcare workflows that require secure patient communication, forms, identity, and payment handling.
Designed to support patient-facing and front-office workflows around existing EHR, EMR, PM, PMS, and revenue systems where integrations are available.
Supports web, mobile, kiosk, tablet, portal, and staff-assisted paths depending on deployment.
Supports enterprise configuration and reporting needs across locations, providers, roles, and workflows where configured.
When payment prompts are separate from check-in, staff may miss the best moment to collect.
Post-visit payment follow-up can become expensive and inconsistent when teams rely on paper statements and phone calls.
Higher out-of-pocket responsibility means patients may need clear payment links, saved methods, plans, or flexible ways to pay.
A multi-location group cannot depend on every front desk to ask for payment the same way.
Send secure payment links through configured patient communication workflows.
Prompt patients for copays, outstanding balances, or other payment actions where configured.
Support saved payment methods and automated payment options where enabled.
Allow practices to offer payment plans where configured, helping convert balances that may otherwise go unpaid.
Use reminders and digital follow-up to reduce manual payment chasing.
Support transaction visibility, batches, reconciliation, and payment reporting depending on deployment and integrations.
Outcomes from a high-volume, multi-location outpatient deployment. The metrics below show how connected workflows performed at scale; results reflect a specific deployment and are not a guarantee of future performance.
Enterprise DSO data shows over $100 million collected through CERTIFY Health in one year, averaging about $11 million per month.
Payment plans generated $110,000 from 168 plans across 87 clinics in six months, with fewer than 5% cancellations, declines, or insufficient-funds events.
Text-to-Pay generated over $1 million through text payment links.
Auto-pay and digital dunning processed 14,000+ final collection notices digitally instead of through paper mail.
DSOs need consistent payment behavior and visibility across locations, not manual collection habits that vary office by office.
