With CERTIFY Health’s Co-Pay Collection & Receipts, you can capture patient responsibility in real-time, issue instant HIPAA-compliant receipts, and eliminate revenue leakage—all while improving patient satisfaction.
Delayed or missed co-pays create cash flow gaps and billing disputes that drag down practice revenue. Without secure, automated tools, staff are left chasing balances while patients face confusion and frustration.
Missed Point-of-Service Payments
Uncollected co-pays turn into bad debt.
Manual Workflows
Staff spend hours reconciling transactions and issuing receipts.
Compliance Risks
Using non-HIPAA tools exposes PHI and financial data.
Payment Disputes
Without instant receipts, patients question charges later.
Low Patient Satisfaction
Limited payment options frustrate patients and damage trust.
The CERTIFY Health Solution: Co-Pay Collection & Receipts
Turn patient payments into a seamless, secure experience. Our platform integrates eligibility checks, upfront co-pay collections, and instant digital receipts into your daily workflows.
Pre-Visit
Eligibility verification auto-calculates co-pays and deductibles.
Check-In
Patients pay via kiosk, portal, mobile, or card-on-file.
Post-Visit
Automated receipts and reminders ensure no balance is left behind.
Back-Office
Real-time reconciliation eliminates errors and streamlines reporting.
Frictionless Co-Pay Collections
Real-time insurance verification to calculate exact patient responsibility.
Multiple payment options: text-to-pay, portal, kiosk, digital wallets, HSA/FSA cards.
Secure card-on-file for repeat visits and payment plans.
Instant Digital Receipts
Branded, HIPAA-compliant receipts automatically delivered by text or email.
Easy retrieval for patients and audit-ready documentation for staff.
Secure & Compliant Payment Processing
PCI DSS + HIPAA compliant, with AES 256-bit encryption and tokenization.
Multi-factor authentication and role-based access to protect sensitive data.
Regular audits and monitoring to ensure compliance never slips.
Automation & Efficiency
Auto-reconciliation with claims and ledgers reduces manual entry.
Automated reminders and e-statements decrease overdue balances.
Digital dunning workflows help recover outstanding revenue faster.
HIPAA penalties can reach $2M+ per year for non-compliant payment workflows. CERTIFY Health eliminates risk with:
End-to-end encryption & tokenization.
Business Associate Agreements (BAA) with all vendors.
Role-based permissions and staff training.
Continuous monitoring, updates, and audits.
Build Trust While Boosting Revenue
Patients want clarity and security. With CERTIFY Health, they know exactly what they owe, can pay however they prefer, and instantly receive a receipt they can trust. You reduce disputes, strengthen co-pay collections, collect more upfront, and keep revenue predictable.