Collect Payments Upfront, Securely, and Seamlessly

With CERTIFY Health’s Co-Pay Collection & Receipts, you can capture patient responsibility in real-time, issue instant HIPAA-compliant receipts, and eliminate revenue leakage—all while improving patient satisfaction.

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The Cost of Missed Co-Pays

Delayed or missed co-pays create cash flow gaps and billing disputes that drag down practice revenue. Without secure, automated tools, staff are left chasing balances while patients face confusion and frustration.

Missed Point-of-Service Payments

Uncollected co-pays turn into bad debt.

Manual Workflows

Staff spend hours reconciling transactions and issuing receipts.

Compliance Risks

Using non-HIPAA tools exposes PHI and financial data.

Payment Disputes

Without instant receipts, patients question charges later.

Low Patient Satisfaction

Limited payment options frustrate patients and damage trust.

See How We Fix It

The CERTIFY Health Solution: Co-Pay Collection & Receipts

Turn patient payments into a seamless, secure experience. Our platform integrates eligibility checks, upfront co-pay capture, and instant digital receipts into your daily workflows.

Pre-Visit

Eligibility verification auto-calculates co-pays and deductibles.

Check-In

Patients pay via kiosk, portal, mobile, or card-on-file.

Post-Visit

Automated receipts and reminders ensure no balance is left behind.

Back-Office

Real-time reconciliation eliminates errors and streamlines reporting.

Frictionless Co-Pay Capture

  • Real-time insurance verification to calculate exact patient responsibility.
  • Multiple payment options: text-to-pay, portal, kiosk, digital wallets, HSA/FSA cards.
  • Secure card-on-file for repeat visits and payment plans.

Instant Digital Receipts

  • Branded, HIPAA-compliant receipts automatically delivered by text or email.
  • Easy retrieval for patients and audit-ready documentation for staff.

Secure & Compliant Payment Processing

  • PCI DSS + HIPAA compliant, with AES 256-bit encryption and tokenization.
  • Multi-factor authentication and role-based access to protect sensitive data.
  • Regular audits and monitoring to ensure compliance never slips.

Automation & Efficiency

  • Auto-reconciliation with claims and ledgers reduces manual entry.
  • Automated reminders and e-statements decrease overdue balances.
  • Digital dunning workflows help recover outstanding revenue faster.

Why CERTIFY Health

40% Faster Payment Cycles

Automated workflows accelerate collections.

25% Fewer Overdue Balances

Payment reminders and flexible options reduce no-pays.

15,010+ Weekly Transactions

Proven platform trusted at scale.

100% HIPAA & PCI DSS Compliant

Compliance built into every transaction.

Integrated Workflows

Eligibility → check-in → payment → reconciliation, all in one system

HIPAA-Compliant, Always Secure

HIPAA penalties can reach $2M+ per year for non-compliant payment workflows. CERTIFY Health eliminates risk with:
  • End-to-end encryption & tokenization.
  • Business Associate Agreements (BAA) with all vendors.
  • Role-based permissions and staff training.
  • Continuous monitoring, updates, and audits.

Build Trust While Boosting Revenue

Patients want clarity and security. With CERTIFY Health, they know exactly what they owe, can pay however they prefer, and instantly receive a receipt they can trust. You reduce disputes, collect more upfront, and keep revenue predictable.

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Eliminate Check-In Delays | Prevent Claim Denials | Simplify Patient Workflows