Confidential, Convenient, and Instant Patient Messaging

With CERTIFY Health’s Secure Two-Way Messaging, keep patients and providers connected with HIPAA-compliant, encrypted communication. Deliver updates, care instructions, and follow-ups instantly—without phone tag or privacy concerns

The Patient Communication Gaps You Can’t Afford to Ignore

Traditional phone calls, paper notes, and unsecured channels create barriers to care. Patients are left waiting, staff are overwhelmed, and critical information slips through the cracks.

Delayed Responses

Patients wait days for follow-up calls or voicemails.

Staff Overload

High call volumes and paperwork consume valuable staff time.

Privacy Concerns

Sensitive health data is often shared via unsecured channels.

Missed Instructions

Patients lose or forget verbal instructions, risking poor adherence.

Low Patient Satisfaction

Communication gaps damage trust and weaken the patient-provider relationship.

How Secure Two-Way Messaging Transforms Communication

CERTIFY Health’s Secure Messaging platform delivers instant, encrypted communication between patients and providers—anytime, anywhere.

Protect Patient Privacy

End-to-end encryption ensures HIPAA-compliant, confidential communication.

Speed Up Responses

Eliminate phone tag with instant messaging for test results, prescriptions, and follow-ups.

Boost Engagement

Patients stay informed, adhere to treatment plans, and feel more connected to their care team.

Capabilities

Encrypted Messaging

Secure, HIPAA-compliant chat between patients and providers.

Care Plan Integration

Share treatment instructions, lab results, and updates directly.

Notifications

Real-time alerts for new messages keep patients engaged.

Staff Dashboard

Centralized view to manage multiple patient conversations efficiently.

Why Choose Secure Messaging?

Our solution empowers providers to build trust and deliver better care through modern communication:

Reduce Errors

Clear written communication lowers misunderstandings and missed steps.

Increase Adherence

Patients follow care plans more closely with digital reminders.

Improve Staff Productivity

Reduce call volume and paperwork with digital workflows.

Boost Satisfaction

Meet patient expectations for convenience, privacy, and speed.

HIPAA-Compliant, Always Secure

CERTIFY Health meets the highest compliance standards, ensuring every patient message remains private and protected.

We’re fully compliant with:

Transform Patient Communication With CERTIFY Health Secure Messaging Fast, Private, And Effective.

No more missed calls, no more privacy risks, only seamless, secure conversations.

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Eliminate Check-In Delays | Prevent Claim Denials | Simplify Patient Workflows