Automated Waitlist & ASAP List™ to Fill Last-Minute Cancellations
CERTIFY Health’s intelligent waitlist and ASAP List™ automatically pair last-minute openings with patients who are ready to book—based on their timing, preferences, and needs.
Built into CERTIFY Care, our all-in-one patient scheduling software, ASAP List™ automates appointment recovery with real-time alerts, zero staff effort, and automated patient appointment reminders via SMS and email.
The Financial and Operational Cost of Empty Appointments
Healthcare loses billions annually to no-shows. But the real damage? Disrupted operations, delayed care, and frustrated staff. Whether you’re a busy specialty practice or a high-volume outpatient clinic, unfilled slots hurt your revenue and your reputation.
Lost revenue
from unfilled appointments due to cancellations.
Endless phone calls and staff effort
required to fill last-minute openings.
Inefficient manual waitlist management,
missing out on patients ready to book.
Disrupted schedules
and unpredictable daily operations impacting productivity.
Frustration for both staff and patients
due to manual coordination and delays
Intelligent Waitlist & ASAP List™ Management.
CERTIFY Health’s Intelligent Waitlist and ASAP List™ is a zero-intervention, high-conversion appointment recovery system designed to automatically fill last-minute openings. It efficiently pairs available slots with patients who are ready to book based on their timing, preferences, and needs, ensuring your schedule stays full and productive 24/7.
Automated Appointment Recovery
Instantly fills last-minute openings and maximizes schedule utilization without any manual staff effort.
Real-Time Patient Alerts
Automatically notifies ready-to-book patients via SMS and email when an ideal slot becomes available, allowing for immediate booking.
Maximizes Revenue & Efficiency
Ensures every appointment slot is utilized, turning cancellations into opportunities and significantly boosting operational efficiency and revenue.
End-to-End Automation Within Your Existing Workflow
Detects cancellations in real time
Checks your waitlist management system for eligible patients
Sends automated appointment reminders via text/email
Patients confirm with one click
Slot is secured instantly— no staff intervention
Built for Practices That Can’t Afford Gaps
From dental and ortho to behavioral health, ASAP List™ is used by clinics and health systems that rely on predictable, high-volume scheduling.
Dental Practices
Save chair time and reduce cancellations
Vision Centers
Fill high-value exams that would otherwise go unbooked
Behavioral Health
Improve access without manual list management
Multi-location Clinics
Apply smart automated appointment scheduling at scale
Used by Thousands of Providers. Built for Teams Like Yours.
We used to lose hours chasing patients. Now the ASAP List fills canceled slots while we’re still on the phone.
We reduced last-minute scheduling gaps by over 40% within two months.
Privacy-First, Always Secure
ASAP List™ is fully embedded into the CERTIFY Care platform and integrates with leading EHRs and calendars.
We’re fully compliant with:
Seamless Integrations
Multi-Location Scheduling integrates effortlessly with your existing ecosystem.
Stop Letting Missed Appointments Eat Your Revenue
Every unfilled slot is a lost opportunity. ASAP List™ helps you reclaim it.
