Turn Last-Minute Cancellations Into Filled Appointments—Automatically

CERTIFY Health’s intelligent waitlist and ASAP List™ eliminate appointment gaps that delay care. It automatically pairs last-minute openings with patients who are ready to book, ensuring they receive the continuous care they need, based on their timing, preferences, and clinical needs.

The Patient Impact of Empty Appointments: When Gaps Delay Care

While unfilled slots impact revenue, the true cost is felt by your patients: delayed continuity of care and frustrated healthcare journeys. Inefficient appointment recovery keeps patients waiting and hinders your ability to deliver high-quality, patient-centered care.

Delayed Care & Continuity Issues

When cancellations aren't filled, patients on the waitlist experience unnecessary delays in treatment.

Poor Patient Experience

Manual coordination creates frustration and confusion, disrupting the patient's seamless journey.

Missed Opportunities for High-Risk Patients

Non-optimized scheduling fails to prioritize timely access for vulnerable populations.

Inequitable Access

Inefficient waitlists miss opportunities to quickly serve patients who need urgent access to appointments.

Staff Distraction from Care

Endless staff time is spent on manual phone calls, diverting valuable personnel away from direct patient support.

CERTIFY Health’s ASAP List™ eliminates the chaos and inefficiency of manual appointment recovery. It automatically identifies open slots and instantly connects with pre-qualified patients, ensuring your schedule remains optimized and productive without any staff intervention.

Intelligent Waitlist & ASAP List™ Accelerating Patient Access

CERTIFY Health’s Intelligent Waitlist and ASAP List™ is the key to ensuring continuity of care. This zero-intervention, high-conversion system automatically fills last-minute openings by efficiently pairing available slots with patients based on their specific timing, preferences, and urgent needs, ensuring patients receive the timely care they require.

Accelerated Time-to-Care

Instantly fills last-minute openings and maximizes schedule utilization without any manual staff effort.

Seamless, Patient-Preferred Alerts

Automatically notifies ready-to-book patients via SMS and email when an ideal slot becomes available, allowing for immediate booking.

Enhances Care Continuity

Ensures every appointment slot is utilized, turning cancellations into opportunities and significantly boosting operational efficiency and revenue.

End-to-End Automation Within Your Existing Workflow

ASAP List™ is natively built into CERTIFY Health’s Practice Management Software, enabling frictionless integration.

Instantly identifies newly available slots.

Checks your waitlist management system for eligible patients

Sends automated alerts and appointment reminders via text/email, facilitating patient engagement.

Patients secure their needed slot with a single, simple action, reducing friction and improving satisfaction.

The appointment is secured instantly—with zero staff intervention required to complete the patient's booking.

Built to Deliver Uninterrupted Care Across Specialties

From specialty to high-volume clinics, ASAP List™ focuses on maintaining predictable scheduling to protect patient health outcomes.

Dental Practices

Save chair time and reduce cancellations

Vision Centers

Fill high-value exams that would otherwise go unbooked

Behavioral Health

Improve access without manual list management

Multi-location Clinics

Apply smart automated appointment scheduling at scale

Works with the Systems, You Already Use

CERTIFY Health integrates with major practice management systems, EHRs, and clearinghouses to ensure your data flows accurately—from check-in to claim submission.

Used by Thousands of Providers. Built for Teams Like Yours.

We used to lose hours chasing patients. Now the ASAP List fills canceled slots while we’re still on the phone.

We reduced last-minute scheduling gaps by over 40% within two months.

Privacy-First, Always Secure

ASAP List™ is fully embedded into the CERTIFY Care platform and integrates with leading EHRs and calendars.
We’re fully compliant with:

Stop Letting Missed Appointments Disrupt Patient Outcomes

Every unfilled slot is a delay in patient care. ASAP List™ helps you ensure equitable access and protect continuity of care.

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Eliminate Check-In Delays | Prevent Claim Denials | Simplify Patient Workflows