With CERTIFY Health’s Dunning Notices, unpaid balances move through a polite, automated sequence—reminder, overdue, and pre-collection—without burdening your staff or frustrating your patients.
CERTIFY Health’s Dunning Notices systematically reduce outstanding balances by sending tiered reminders via SMS, email, or letter—each one clear, polite, and linked directly to a self-service payment page.
Set rules by days outstanding and balance thresholds.
Gentle reminders first, then firm overdue notices, with payment plan offers before escalation.
SMS, email, and mailed letters ensure no balance is missed.
Every notice links to text-to-pay or portal checkout for instant resolution.
Stabilize cash flow and prevent write-offs.
Automate repetitive outreach so billing staff can focus on high-value accounts.
Customizable templates and polite wording preserve satisfaction while ensuring payment.
Most dunning tools stop at sending reminders. CERTIFY Health goes further—tying dunning notices directly to text-to-pay links and reconciliation reporting. The result is a closed loop: every reminder connects to an easy payment path, and every payment flows back into your ledger for accurate, real-time revenue tracking.
Dunning Notices connect seamlessly with your patient ledger, SMS/email provider, postal mail/print vendor for letters, text-to-pay links, and reporting tools—ensuring every notice is delivered, tracked, and tied back to your revenue workflows.
Automate reminders, protect cash flow, and maintain patient satisfaction.
