Automated Appointment Reminders to Reduce No-Shows
The Cost of Missed Appointments for Healthcare Practices
Tired of patient no-shows and the administrative burden of chasing confirmations? This revenue drain is all too common for practices stuck with time-consuming manual processes for scheduling and patient communication. Manual appointment reminders don’t just waste time—they create systemic failure.
Revenue Lost to Avoidable No-Shows
Missed reminders lead to empty slots and lost revenue.
Staff Time Wasted on Phone Tag
Teams waste hours chasing confirmations instead of focusing on care.
Unnecessary High Overhead Costs
Manual follow-ups and scheduling gaps inflate overhead.
Last-Minute Chaos & Scheduling Gaps
Late cancellations leave calendars disorganized and underutilized.
Human Error and Staff Burnout
Manual processes cause mistakes, stress, and staff turnover.
Streamline Your Patient Scheduling Process with Appointment Reminders
Connect to Your Source of Truth
CERTIFY Health connects to your EHR/PMS so patient data, appointment details, and provider schedules stay synced.
Generate Smart, Personalized Messages
The system builds the reminder with the patient’s name, appointment date/time, visit type, and location so every message feels relevant.
Deliver Across Multiple Channels
Reminders go out automatically via SMS, email, or voice at strategic intervals (3 days, 1 day, 2 hours before) to maximize response.
Capture the Patient’s Response
Patients can confirm, cancel, or reschedule from their phone, and CERTIFY updates the schedule in real time—no manual follow-up from staff.
No-shows Aren’t Just Frustrating
They break continuity of care and burn out your staff. That’s where CERTIFY Health’s automated reminders come in.
Automates the Full Cycle
Manages confirmations, cancellations, and rescheduling requests automatically, freeing up your front desk.
Improves Patient Compliance
Delivers crucial pre-visit instructions and post-treatment care tips to ensure patients arrive prepared.
Enables Two-Way Communication
Allows patients to easily manage their appointments or ask questions via convenient two-way texting.
Optimizes Your Calendar
Tracks patient behavior and uses a smart waitlist to automatically fill last-minute openings.
Boosts Engagement
Keeps patients connected between visits with health tips, promotions, and practice updates to build loyalty.
Secure, Integrated, and Fully Compliant Communication
Fully integrated with EHR and PMS systems, it keeps everything connected—from patient data to communication touchpoints. And yes, it’s all HIPAA-compliant, with patient consent in place, so every reminder goes out at the right time, to the right person, the right way.
Privacy-First, Always Secure
Ready to Eliminate No-Shows and Optimize Your Schedule?
See how CERTIFY Health’s automated appointment reminders can reduce administrative burden, free up your staff, and protect your practice’s revenue. Schedule a personalized demo today to discover a smarter way to manage patient communication.
