If you think patient engagement is only about sending reminders, then you are wrong. In healthcare, patient engagement is important since it determines how your patient feels and

Your team sees a patient assuming their insurance is active, but after the visit, you learn they’ve lost Affordable Care eligibility due to an income verification problem, leaving your staff to chase payments and manage unexpected denials.

Many find MIPS reporting confusing and full of government jargon and you might too.

Miscommunication during patient handoffs causes 80% of serious medical errors and contributes to millions of preventable deaths every year. Can you imagine how important patient communication is in the healthcare landscape?

Patient intake is a routine yet crucial process in healthcare. It requires patients to provide medical documents, personal details, and insurance information before an appointment. But let’s be honest—the patient intake process is far from seamless.

Have you ever wondered if your patients truly understand everything you tell them about their treatment or medication? You might be surprised to learn that 11.8% of patients feel their healthcare providers don’t communicate effectively—and that gap can make all the difference in their health outcomes.

People these days prioritize ease and efficiency in all aspects of their lives, and healthcare is no different. They frequently conduct online research before scheduling appointments, to narrow down their options to most suitable healthcare providers.

A patient walks into a healthcare center and has to wait in a long queue. The front desk hands them over ‘n’ number of forms to fill out. Once done, they sit and wait for their turn to see the doctor.

Efficient patient flow management is crucial for any healthcare practice. It ensures that patients move smoothly through each stage of care, from admission to discharge, without unnecessary delays.

It’s tough to believe, but patient loyalty in healthcare is not what it used to be. A survey by Accenture revealed that Gen Z and millennials are nearly six times more likely to switch providers based on convenience, technology, and price factors.