Collect faster. Reduce bad debt. Improve patient trust.
Healthcare practices lose thousands each year to delayed patient collections and unworked balances. Patients, meanwhile, expect transparency and flexible ways to pay. CERTIFY Health’s patient payment solutions simplify every step—so you collect sooner, at lower cost-to-serve, without burdening staff.
As part of our broader healthcare payment solutions, we help providers modernize how payments are handled and received.
The Challenge
Why Patient Payments Break Down
Manual patient collection processes
slow down cash flow and increase A/R days.
One-size-fits-all billing
leaves patients confused or unable to pay.
Limited patient online payment channels
frustrate patients and delay settlements.
Outstanding balances
pile up, straining staff and eroding margins.
Without automation, staff spend too much time chasing healthcare bill payment instead of managing care.
How CERTIFY Health’s Patient Payment Solutions Fixes This
Text-to-Pay
Send mobile-friendly patient online payments links right after visits or when balances post. Patients can pay instantly via SMS or email.
Balance Payments
Clearly display patient dues in real time—reducing disputes and improving upfront collections.
Installment Plans
Offer flexible payment schedules that improve affordability and boost collection rates.
AutoPay Setup
Enroll patients in secure recurring healthcare bill payment for predictable, reliable cash flow.
Outstanding Dues Dashboard
Give staff a single view of unpaid balances, follow-ups, and payment activity—so nothing slips through.
Built for Practices of Every Size
Why Providers Trust CERTIFY Health’ Health Payment Solutions
Faster Collections
Cut days in A/R with automated reminders and digital settlement through patient payment solutions.
Lower Costs
Reduce mailing, printing, and staff time spent chasing balances.
Patient-Centric
Give patients multiple ways to pay—cards, ACH, HSAs, FSAs, and wallets.
Compliance-First Design
PCI DSS, HIPAA, HITRUST r2, and SOC 2 certified.
Ready to Simplify Payments and Protect Revenue?
CERTIFY Health makes it easy to collect what’s owed—on time, every time—without adding staff. Discover our healthcare payment solutions and patient payment solutions and streamline collections, reduce bad debt, and improve patient experience.
FAQs
What makes CERTIFY Health’s patient payment solutions different?
Can CERTIFY Health support patient online payments securely?
Yes. All patient online payments are processed through HIPAA and PCI DSS–compliant systems, ensuring every transaction is encrypted and protected.
How does the platform improve the patient payment experience?
Patients get clear visibility into what they owe and flexible options to pay whether through mobile, kiosk, or email, making patient payment simple, fast, and frustration-free.
How quickly can we go live with CERTIFY Health’s payment tools?
Most practices are up and running within weeks. Our implementation team ensures your patient payment solutions are customized, compliant, and ready to drive results immediately.
