Capture and Verify Photo IDs to Confirm Patient Identity and Enhance Security

Securely collect and store government-issued photo identification as part of registration, adding a critical layer of security against identity mix-ups and fraud.

The Problem: Manual ID Checks, Risk of Fraud, and Lack of Digital Audit Trails

Reliance on manual, visual ID checks leaves the practice exposed to identity fraud, increases the risk of patient misidentification, and fails to provide a secure, standardized audit trail for compliance purposes.

CERTIFY Health Photo ID Verification

Securely collect and store government-issued IDs to confirm patient identity across all intake points:

Key Features

ID Scanning/Upload

Patients can use their phone or a kiosk camera to capture their photo ID during digital intake, or staff can scan the ID at the front desk.

Secure Image Storage

The ID image is encrypted and stored in compliance with privacy rules, accessible only to authorized staff.

Verification Cues

The system can display the patient’s saved ID photo at each check-in encounter for a quick visual match.

Audit Trail

Logs that ID verification was performed for compliance and regulatory requirements.

Integration with Biometric ID (Optional)

The stored photo can serve as an enrollment image for advanced biometric solutions like FaceCheck.

Why CERTIFY Health

CERTIFY Health turns a simple security check into an integrated part of the patient engagement platform, ensuring patient identity assurance is achieved alongside intake and insurance verification.

Commitment to Security: Aligns with Compliance Officers and legal teams by providing HIPAA-secure, encrypted storage and audited access controls.

Single Source of Truth: Integrates the ID image and verification log directly into the patient's existing digital record.

Remote & In-Office: Supports identity verification across all scenarios—portal, kiosk, mobile, and front desk.

Integrations

Integrate & Sync Data Across EHR & PMS systems
CERTIFY Health’s bidirectional integration with your existing practice management system and EHR creates a unified workflow. 

Privacy-First, Always Secure

CERTIFY Health meets the highest compliance standards, ensuring patient data security throughout the revenue cycle. We’re fully compliant with:

Secure Patient Identity, Simplify Your Intake

Learn how to reduce fraud risk, ensure patient safety, and standardize identity checks across your entire organization with a secure, digital solution.

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Eliminate Check-In Delays | Prevent Claim Denials | Simplify Patient Workflows