Check-In Nudges That Keep Patients On Time
Automated reminders that prompt patients to confirm arrival, check in via mobile or kiosk, and finish last-minute tasks before the visit.
The Bottlenecks That Slow Every Visit
Even when patients arrive, check-in can still cause backlogs. Missed confirmations, incomplete forms, and delayed arrivals leave your staff scrambling, create long lines, and frustrate patients.
Front-desk congestion during peak hours
Late arrivals and missed confirmations
Incomplete paperwork or payment at check-in
Increased staff workload and manual corrections
Smart Reminders That Keep Patients Moving
CERTIFY Health’s Check-In Nudges send automated, short reminders before a visit—prompting patients to check in via mobile or kiosk, confirm their arrival, and complete final tasks like forms or payments.
Faster throughput
Moves signatures, forms, and payments to pre-arrival or instant mobile check-in.
Reduced no-shows
Confirms intent and arrival steps, lowering missed or late visits.
Improved accuracy
Collects updated demographics and consents upfront, minimizing manual corrections.
Key Features
Customizable Timing
Trigger nudges at 24h, 2h, or 30m before the visit.
Mobile & Kiosk Parity
Works seamlessly across mobile check-in, QR codes, or in-office kiosks.
Data-Ready
Ensures updated demographics, signatures, and payments flow directly into your EHR.
Staff Relief
Reduces front-desk burden by shifting simple steps to patient self-service.
Fallback Options
Assisted check-in or kiosk support for patients who don’t use phones.
Why 
Unlike generic reminders, CERTIFY Health pairs check-in nudges with measured throughput improvements and full parity between mobile and kiosk experiences—helping practices of all sizes reduce bottlenecks and deliver a consistent, branded patient journey.
HIPAA-compliant workflows and secure data handling
Integrations
