HIPAA-Compliant Patient Communication Software That Builds Trust
Conversations Shouldn’t Be Complicated
Missed calls, unclear instructions, or language barriers create frustration for patients and inefficiencies for staff. Without a reliable patient communication platform, practices risk no-shows, lost revenue, and disengaged patients.
CERTIFY Health solves this with a HIPAA-compliant patient communication platform that simplifies how providers interact with patients—before, during, and after every visit.
Real-Time Patient–Provider Communication
Enable secure doctor–patient communication software that works across mobile, desktop, and kiosk.
Patients and staff exchange messages instantly.
All conversations logged and auditable for compliance.
Integrated into scheduling, check-in, and billing workflows.
Outcome No missed calls, no unanswered questions—patients get answers faster, staff save time.
Reach Patients in Their Preferred Language
- Built-in multi-language support for messages and reminders.
- ADA-accessible formatting for inclusivity.
- Auto-translations available for common patient-provider interactions.
Outcome
Improved clarity, higher patient satisfaction, fewer misunderstandings.
Broadcast Messages in Seconds
- Message broadcast via SMS or email.
- Useful for urgent clinic updates, closures, or mass notifications.
- Fully HIPAA-compliant patient communication.
Targeted Outreach That Feels Personal
- Campaigns triggered by visit history, inactivity, or specialty care.
- Seasonal or promotional outreach.
- Seamlessly tied to scheduling and reminders.
Outcome
Stronger retention, higher re-booking rates, and better engagement across your patient base.
Why CERTIFY Health for Patient Communication?
Unified Communication Platform
One patient communication platform integrated with intake, scheduling, and billing.
Enterprise-Grade Security
Secure by design: HIPAA, HITRUST r2, SOC 2, PCI DSS, GDPR.
Provider-Centric Design
Designed for providers first staff efficiency and patient satisfaction in balance.
Flexibility Across Care Settings
Flexible for hospitals, ambulatory clinics, dental, and behavioral health.
Ready to Modernize Patient Access?
With CERTIFY Health’s doctor patient communication software, every message strengthens the patient relationship—whether it’s a one-on-one conversation, a broadcast alert, or a targeted campaign.
