Automation from Check-In: Where ROI Begins
Data from 700+ leaders and 1,000+ practices reveal how automation at check-in drives 400–600% ROI — without disrupting your systems.
400-600%
return on Investment
Within 6-12 months
28%
No-Shows
$20-62K monthly revenue recovered
30+ hrs
Staff Time Saved
$15–25K value per month
See how 700+ healthcare leaders are redefining workflow automation.
In-office check-in as automation’s trigger point
Integration without disruption
Phased rollouts for faster payback
Automation that empowers, not replaces
Transparent automation + responsible AI
Real network data from 1,000+ practices
| Challenge | CERTIFY Health Approach | Proven ROI Impact |
|---|---|---|
|
Staff time lost to manual intake |
Digital intake + automated downstream workflows |
30+ hrs saved/month ($15–25K annual value) |
|
No-shows & cancellations |
Automated reminders + waitlist alerts |
28% reduction → $20–62K monthly recovery |
|
Payment delays |
Integrated text-to-pay + POS collection |
DSO reduced 60 → 15–20 days |
|
Staff turnover |
Automation reduces burnout |
90% satisfaction → 25% less turnover |
|
Eligibility & claim denials |
Real-time eligibility checks |
$50–150K saved annually |
|
Migration costs |
Modular EHR integration |
$15–70K saved per provider |
Based on CERTIFY Health network data across 1,000+ practices, 392 clinics, 189 brands, and 125 regions.
Rollout Timeline
From setup to success, here’s our proven path to automating your workflows
Phase
Week 1–2
Duration
Setup & training
Focus
Configure digital intake, baseline metrics
Key Metric
Intake time, DSO baseline
Phase
Week 4-6
Duration
Go live
Focus
Automate eligibility, reminders, payments
Key Metric
Staff workload reduction
Phase
Week 8–12
Duration
Expansion
Focus
Add waitlist + communication modules
Key Metric
No-show trends
Phase
Month 6-12
Duration
Stabilize
Focus
Full automation across modules
Key Metric
400–600% ROI
Innovation without black-box risk.
CERTIFY Health blends rule-based automation for predictability with AI-assisted documentation where human oversight remains essential — ensuring compliance, transparency, and measurable outcomes.
- Rule-based workflows
- Explainable AI
- Full audit trails
- Human-in-the-loop review
