Seven minutes, from the waitlist
Six months later, zero calls
"Running late" handled in-line
Built for healthcare workflows that require secure patient communication, forms, identity, and payment handling.
Designed to support patient-facing and front-office workflows around existing EHR, EMR, PM, PMS, and revenue systems where integrations are available.
Supports web, mobile, kiosk, tablet, portal, and staff-assisted paths depending on deployment.
Supports enterprise configuration and reporting needs across locations, providers, roles, and workflows where configured.
Unconfirmed appointments create uncertainty for providers, hygienists, and the front desk.
When a patient cancels, manual phone outreach is often too slow to fill the chair.
A recall reminder has limited value if the patient cannot move directly into booking or staff follow-up.
A patient can confirm the appointment but still arrive with incomplete forms, outdated insurance, or an unresolved balance.
Send appointment confirmation and reminder messages through configured communication workflows.
Give patients a clearer route to confirm, cancel, or reschedule instead of waiting for staff calls.
Prompt patients to finish intake forms, consent, ID capture, insurance capture, or check-in steps before arrival.
Send payment nudges tied to balances, payment links, Text-to-Pay, payment plans, or other configured workflows.
Use campaigns and outreach to bring overdue or inactive patients back into the schedule where configured.
Support patient responses and staff follow-up through secure two-way messaging where enabled.
Outcomes from a high-volume, multi-location outpatient deployment. The metrics below show how connected workflows performed at scale; results reflect a specific deployment and are not a guarantee of future performance.
If a slot opens, waitlist or ASAP workflows can help recover capacity where configured.
Automated waitlist and ASAP workflows generated 4,900 appointments across August to December, representing about $831,000 in estimated recovered revenue based on average dental cleaning value.
