Job Title: Account Executive

Job Type: Full-Time

Location: Rockville, MD

This role requires the employee to be fully on-site.

About CERTIFY Health

CERTIFY Health delivers an enterprise patient engagement platform that streamlines scheduling, intake, communications, payments, and practice operations. By connecting every patient touchpoint, healthcare organizations improve efficiency, enhance the patient experience, and accelerate sustainable growth.

Job Description

We are seeking a motivated, results-oriented Account Executive to drive new business growth by selling our practice management software solutions to healthcare organizations in the ambulatory/physician practice space. The ideal candidate has experience selling SaaS or healthcare technology solutions, excels at building relationships, and has a consultative sales approach focused on understanding customer needs and delivering value. The Account Executive will manage the full sales cycle—from prospecting and qualification through product demonstrations, proposal development, contract negotiation, and closing new business.

Job Duties and Responsibilities

• Prospect and develop new business opportunities through outbound sales activities, networking, referrals, and inbound marketing leads.
• Manage the complete sales cycle, including prospecting, discovery, solution presentations, demonstrations, proposal development, contract negotiations, and closing.
• Build and maintain strong relationships with healthcare executives, physicians, administrators, IT leaders, and other key decision-makers.
• Conduct discovery meetings to understand customer workflows, operational challenges, and business objectives.
• Present and demonstrate the company’s EHR software solutions, highlighting product capabilities, business value, and return on investment.
• Develop customized proposals and negotiate pricing, contract terms, and licensing agreements.
• Collaborate with Marketing on lead generation campaigns, webinars, trade shows, and customer events.
• Work closely with Product Management and Implementation teams to ensure customer requirements are accurately communicated.
• Maintain accurate customer records, sales activities, pipeline updates, forecasts, and opportunity tracking within the CRM system.
• Meet or exceed monthly, quarterly, and annual sales quotas and performance objectives.
• Prepare accurate sales forecasts and pipeline reports for management.
• Attend industry conferences, trade shows, networking events, and customer meetings as needed.
• Support customer handoff to Implementation and Customer Success teams to ensure a smooth onboarding experience.
• Stay informed on industry trends, healthcare regulations, competitive products, and emerging technologies.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field.
• 3–5 years of successful B2B sales experience, preferably in SaaS, healthcare technology, EHR/EMR, or enterprise software.
• Proven track record of consistently meeting or exceeding sales quotas.
• Strong consultative selling, negotiation, and closing skills.
• Excellent presentation, communication, and relationship-building abilities.
• Experience selling complex software solutions to executive-level decision-makers.
• Proficiency with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar.
• Experience using Microsoft 365 applications, including Excel, Word, Outlook, PowerPoint, and Teams.
• Strong organizational and time management skills with the ability to manage multiple opportunities simultaneously.
• Ability to travel as needed for customer meetings, conferences, and trade shows.

Benefits Summary

• Health, Dental, and Vision insurance
• Health savings account
• Flexible Spending Account
• 401(k) Plan
• Paid Time Off
• Complimentary Benefits and Discount Programs

Schedule

• Monday to Friday
• 9am to 5:30pm

Legal Disclaimer(s)

CERTIFY Health is committed to a diverse and inclusive workplace. CERTIFY Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. All employees will be subject to a background check. CERTIFY Health participates in E-verify.