Job Title: Product/Business Analyst Intern

Job Type: Internship

Location: Rockville, MD

This role requires the employee to be fully on-site.

About CERTIFY Health

CERTIFY Health delivers an enterprise patient engagement platform that streamlines scheduling, intake, communications, payments, and practice operations. By connecting every patient touchpoint, healthcare organizations improve efficiency, enhance the patient experience, and accelerate sustainable growth.

Job Description

Our Graduate Internship Program is tailored for individuals passionate about the technology industry. Interns will have the ability to engage in Engineering, Product, and Support teams while collaborating with key stakeholders. This program runs for a period of 3 months and is an excellent opportunity for individuals seeking a smooth transition into the technology sector.

Job Duties and Responsibilities

• Participate in the research and design of new feature enhancements to existing products.
• Support existing products by analyzing reported problems and correcting software to resolve issues.
• Understand and assess the impact of business changes and needs.
• Analyze and capture requirements.
• Create product and process documentation.
• Communicate requirements to relevant stakeholders.
• Monitor the build of solutions to ensure it meets requirements.
• Interact directly with clients, key stakeholders, and IT development to ensure proposed process and systems meet desired needs.
• Other duties as assigned.

Qualifications

• Master’s degree in any field related to engineering, information systems or business intelligence and analytics.
• Strong written and verbal communication skills.
• Excellent analytical, critical thinking and problem-solving abilities.
• Ability to multitask and stay calm under pressure.
• Adaptable and capable of working in a fast-paced environment.